This Privacy Policy (hereinafter referred to as the Privacy Policy) is a public Agreement concluded between the owner of Ease MHC (From MHC) LLP and the Buyer in accordance with Article 387 of the Civil Code of the Republic of Kazakhstan, based on the Law of the Republic of Kazakhstan "On Personal Data and their Protection ”, applies to information containing personal data of the Customer (Website Visitor), which the Internet resource www.easemhc.kz (hereinafter referred to as the Site) can receive about Customers (Website Visitors) during their use of the site.
1. Definition of terms
1.1. Personal data - information relating to a certain or determined on their basis the subject of personal data, recorded on electronic, paper and (or) other tangible media.
1.2. Non-personal data - information that is automatically transmitted during the viewing by the Customer of advertising blocks and when visiting pages on which the statistical script of the system is installed: the address of the requested page, cookie information, IP address, browser information, referrer (address of the previous page), access time .
1.3. Collection of personal data - actions aimed at obtaining personal data.
1.4. Processing of personal data - actions aimed at the accumulation, storage, modification, addition, use, distribution, depersonalization, blocking and destruction of personal data.
1.5. Protection of personal data - a set of measures, including legal, organizational and technical, carried out for the purposes established by the Law of the Republic of Kazakhstan "On personal data and their protection".
1.6. Website located on a server in the Republic of Kazakhstan and having an address on the Internet www.easemhc.kz which presents the services offered to Customers (Website Visitors) for registration of Psychological Consultations, trainings, as well as payment terms
1.7. Services of the Internet site - all services available for use on the site www.easemhc.kz by the Customer
1.8. Customer - site user www.easemhc.kz .
1.9. Contractor - LLP "Ease MHC", which is the owner of the online store, Almaty, Dostyk Ave. 43
1.10. Cookies are small text files into which the browser records data from the websites visited by the Buyers. Cookies perform a number of functions, for example, allowing the Customer to navigate between pages efficiently by remembering his preferences, and thus improve the experience of interacting with the Internet site. They can also help ensure that the advertising that the Customer sees online is in line with its interests. If you do not use cookies, then it will not be possible to buy goods in the online store at all, since the entire operation of the basket is based on saving data from these files.
1.11. IP address - a unique network address of a node in a computer network built using the IP protocol, which allows you to determine the location of the Customer. The site does not track location, more than city and state.
2. Subject matter of the privacy policy
2.1. This Privacy Policy establishes the obligations of the Contractor for non-disclosure and provision of a regime for protecting the confidentiality of personal data that the Customer provides at the request of the Contractor when registering on the site and / or when placing an order for psychological services, trainings.
2.2. Personal data authorized for processing under this Privacy Policy is provided by the Customer by filling out the registration form on the website and includes the following information:
2.2.1. surname, name, patronymic (patronymic - optional) of the Buyer;
2.2.2. contact phone number of the Buyer;
2.2.3. email address (e-mail);
2.2.4. place of residence of the Customer.
2.3. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is also subject to secure storage and non-distribution, except as provided in clause 4.3. and clause 4.4. of this Privacy Policy..
3. Purposes of collecting and processing personal data of Customers (Website Visitors)
3.1. The Contractor collects, processes and stores only those personal data that are necessary for the provision of the Services and / or the acquisition by the Customer of consultations and services from the catalog of the Internet site.
3.2. Personal data of the Customer (client) the Contractor uses in applications:
3.2.1. identification of the Client for placing an order and / or concluding a contract for the sale of goods;
3.2.2. processing and receiving payments from the Client;
3.2.3. delivery of messages to the Client;
3.2.4. providing the Customer with effective customer support;
3.2.5. providing the Client with personalized Services;
3.2.6. communication with the Client, including sending notifications, requests and information regarding the use of the Services, the provision of services, as well as the processing of requests and applications from the Customer;
3.2.7. improving the quality of the Services, the convenience of their use, the development of new Services and services;
3.2.8. informing the Customer about ongoing events and promotions;
3.2.9. conducting statistical and other research based on non-personal data, as well as optimizing advertising messages.
4. Rights and obligations of the parties
4.1. The customer is obliged:
4.1.1. provide information about personal data necessary to use the site;
4.1.2. change, supplement the information provided in case of detection of incorrect data when using the Internet site
4.2. The customer has the right:
4.2.1. to access information about personal data at any time through the web interface provided as part of the services.
4.3. The contractor is obliged:
4.3.1. use the information received solely for the purposes specified in Section 3 of this Privacy Policy;
4.3.2. ensure the storage of confidential information in secret, not disclose without the prior written permission of the Customer the transferred personal data, except for the transfer of data in order to provide services to the Customer (courier services, postal and mobile communications organizations (including Internet and SMS providers), etc.). as well as authorized state bodies of the Republic of Kazakhstan in the manner prescribed by the legislation of the Republic of Kazakhstan;
4.3.3. take precautions to protect the confidentiality of the Customer's personal data in accordance with the procedure usually used to protect such information.
4.4. The performer has the right:
4.4.1. provide access for the collection and analysis of non-personal data of Customers to third parties for the purposes of statistics and optimization of advertising messages. The use of non-personal data by third parties is governed by their own privacy policies, and the Online Store is not responsible for their use.
5. Other terms
5.1.
The use of the site by the Customer means his acceptance of this
Privacy Policy and the terms of processing of the Customer's personal
data.
5.2.
In case of disagreement with the terms of the Privacy Policy, the
Customer must stop using the site
5.3. This Privacy Policy applies only to the website www.easemhc.kz The Internet resource is not responsible for third-party websites to which the Customer can follow the links available on our website
5.4.
The Contractor, due to the specifics of the method of obtaining
information, does not verify the accuracy of the personal data
provided by the Customer and does not control their relevance.
However, the Contractor assumes that the Customer provides reliable
personal data and keeps this data up to date. All responsibility, as
well as possible consequences for the provision of false or not
up-to-date personal data, is borne by the Customer.
5.5.
Disabling cookies may result in the inability to access parts of the
website of the Internet site that require authorization.
5.6.
The Internet resource collects statistics about the IP addresses of
its Customers (Website Visitors). This information is used to
identify and solve technical problems, to control the legality of
financial payments..
5.7. The current legislation of the Republic of Kazakhstan applies to this Privacy Policy and the relationship between the Contractor and the Customers (Website Visitor).
5.8. The Contractor reserves the right to unilaterally change this Privacy Policy to further improve the security system in accordance with the current legislation of the Republic of Kazakhstan
5.9. All suggestions or questions about this Privacy Policy should be reported to the email address info@easemhc.kz, or to the address: Almaty, Dostyk Ave., 43 info@easemhc.kz , либо по адресу: г.Алматы, пр.Достык, 43
5.9.1. The consent given by the Customer (by the Site Visitor) to the processing of his personal data is unlimited and can be withdrawn by sending a written application to the email address info@easemhc.kz by the Customer